Who to contact
The website presents BUBUJIA Art Staircase, operated by 湖南步步佳楼梯有限公司 in Liuyang, Hunan, China. For questions about an enquiry or information you have shared, email 417268036@qq.com.
The project brief stays in the current page
The project brief tool uses your name, reply contact, country and city, project type and message to prepare text in your browser. It does not upload drawings or submit the brief to a website inbox. This version does not use the brief tool to write your details to browser local storage.
You decide whether to copy the brief, open an email draft or continue in WhatsApp. You can also copy the brief into a WeChat conversation. Opening another service shares the relevant link or draft information with that service. Complete and review the message there before sending.
When you send us a message
If you send a message by email, WhatsApp or WeChat, the team receives the information and attachments you choose to send through that channel. It is used to discuss your staircase project, clarify requirements and prepare the agreed commercial or technical response.
Share only information needed for the project. Do not put confidential client details in a public image or webpage. Ask the team to agree an appropriate channel before sharing sensitive project files.
Hosting and third-party services
The public English website is hosted at bbjstairs.com/en/. The web server records technical access information such as IP address, request time, page, user agent and available referring page for delivery, security and troubleshooting. Access records are not proof that a person has made an enquiry. Email, WhatsApp and WeChat have their own service and privacy terms. This site version does not add marketing analytics, advertising pixels or a newsletter subscription.
Questions, corrections and deletion requests
Contact the team through the email above to ask about, correct or request deletion of information you have sent. Identify the enquiry and contact channel so the team can locate it and explain what action is possible, including any records that must be retained for the project or applicable obligations.
Contact us for an enquiry-specific explanation of the information retained and any correction or deletion request. The website does not offer an online account or an automatic deletion facility.
